WW
Wayne W
1 reviews | Active since Jan 2015
30 Sept 2015, 20:15
Horrible Service
Worst service I have ever received after they cut my line do to non payment, as the clever agent loaded incorrect details as banking details on system, after making a manual payment and 3 working days to reflect in their bank they still all they tell me is sorry sir there is no one here to open your line again, please wait for 72 working hours, then the manager ( Zanele ) phone me back and tell me you will have to wait because there is nothing I'm going to do now I can just email back office, and then tell me I have the full right to drop the call on you because I finish at 20h00 !!
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Replies (1)Telkom's replyOfficial
30 Sept 2015, 23:40Hello Wayne303,
We do apologise for the service.
Our billing team will look into this with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the service.
Our billing team will look into this with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply30 Sept 2015, 23:40
Official
Hello Wayne303,
We do apologise for the service.
Our billing team will look into this with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the service.
Our billing team will look into this with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
