Horrible service

I have had the worst customer service that I have ever experienced with Telkom. <br> My contract renewed in April 2015 , I live in Wellington, western cape and upon realised that I have no signal in Wellington. I went into my nearest branch which and asked to cancel my contract on the 14 of April ,which is within my 30 day grace period to cancel. NO ONE has properly seen to my contract after numerous phone calls and till today this contract is still running and deducting off my account. In the process this has effected my personal record badly. I hired a lawyer who has contacted Telkom on more that one occasion by email and has gotten NO RESPONSE from anyone! I have never had such bad service anywhere and would never encourage anyone to do business with Telkom. I am not using this contract at all as it has no use and now my number is not working which was my work number for clients the number in question is ***.