Horrible Service

I have had no use of my Telkom line or my internet for over 3 months, but Telkom still bills me for a full service every month. I have tried to phone, but just get an automated message to send an email to the accounts department. I've sent many emails and escalation emails with my complaint and have received no reply at all.<br> <br> I have even reported them to the Huisgenoot Complaints counsel, and there too I received no help.<br> <br> What must I do to get Telkom to look at my account and sort out the issue. I am so sorry that I ever did business with Telkom.<br>