Horrible service

I am here right now at the telkom store in mall of africa to reporr that my ADSL has been disconnect. When they con the sysyem they can see thart telkon has been debeting my account everything month. So they say the issue is billing. I had to beg them to call the billing account to find out whats happening. Im runing a BNB, i have lost business in this regard because i could not provide them with WiFi. The worst thing i have two break-ins and i cant check the cameras t sew how it happened. Omphilw mokoka the supervisors has been giving mw a bad swrvice the minute i walked into the store. He finally escalated the issue to Algi who is tring to assist. Im leaving this until my ASDL os reconnectes. Telkom needs to account for all this.never missed a payment. Escallated until my adsl is reconnected today