Horrible & poor customer service

<p>In November 2016 I had Telkom technicians come & install a ADSL line so we could have Wifi which was done successfully. So the line was activated & it only worked for 2 weeks & one morning the ADSL line just stopped working & there was no signal whatsoever on my router..</p> <p>So I had to waste my time & call Telkom to report my line & I was given a reference number & told that my line has a "data fault" & that it will be assigned to a technictian, the</p> <p>agent couldn't tell me how long it would take to be fixed. I was told my report will be put into a pool before it can be assigner & fixed.</p> <p> </p> <p>I waited for about 4 weeks for a techinician to show up & fix my line, but got nothing whatsoever.. I reported it to the "@hellotelkom" page in Twitter & Still got a useless response.</p> <p>2 months went by with no ADSL signal & we still received a ridiculous bill for something that doesn't even work.</p> <p> </p> <p>My ADSL line only worked for exactly 2 weeks & stopped ever since then & that was around December 2016, after reporting my issue to the customer care line & NOTHING HAS BEEN DONE EVER SINCE. My line has been inactive ever since & Telkom still charges me even though it doesn't work.</p> <p> </p> <p>I WILL NOT PAY A CENT FOR A SERVICE THAT ISNT EVEN BEING PROVIDED& TELKOM HAS HORRIBLE SYSTEMS & EXTREMELY POOR SERVICE. SOMETHING BETTER BE DONE AFTER THIS! </p>