Horrible online sales and after sale service

Took Telkom 2 Weeks to respond to my online application (Even though it is supposed to happen within a week), another 2 weeks to deliver my Sim card and Device (Although 3-5 working days was promised). <br> <br> After sales service is non-existent. The sim card is supposed to be RICA'd within 24 hours of delivery of the device. It is more than 48 hours currently and the sim has still not been RICA'd resulting in no service on the network. Because the sim has not been RICA'd I have not been supp**** with a telephone number for my sim card and call-centre agents are not able to assist until I have the number. I tried calling (was put on hold for 30 minutes on 2 occasions with no luck), I tried the online chat service (who keeps referring me to the call-centre), I tried email (with no response).<br> <br> It has been 3 weeks since the first debit order went off my account with the second one coming in a few days and yet I have not been able to use the service that I am paying for. All the promises made but not kept from Telkom's side are in breach of the CPA and is very poor form to say the least.<br> <br> Very unhappy, Very disappointing.<br> <br> Consumers stay away!