Horrible NO - SERVICE telkom is a waist

Telkom service or rather.. Lack of service... is an absolute disgrace that cost me thousands of rands in Airtime and data and hours of my life waisted by trying to resolve this. I have been waiting for over a month to have my line relocated. So many calls to so many consultsant all with the promise of service within 48hours. Trying to now cancel my line with self service is impossible. Accoding to their... Clearly very faulty systems in all regards... I do not have an account... Thus.... Cannot cancel... Being tranferred from one nr to the other... One email adress to another... Consultants that cannot advise. Email adressed that does not exist. How is this company still such a big provider. After all this they do still take my money for service not revieved for a month. It feels like they should be refunding me for all the money i had to spend on data seeing that i work from home... And all the airtime used for holding on for the next available consultant. At my wits end. Money lost... All recourses used. Dont know who to phone or mail.