MA
Mogamad A

1 reviews | Active since Jan 2017

24 Jan 2018, 14:08

Horrible Network

Telkom has let me down again for the I don’t know how manith time. My internet has been down for more than a week this time and my phone line is also dead. They are extremely unhelpful and a complete waste of time. I have had more problem in the past 10 years with Telkom then I can count. I have had enough and will be taking things further.

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Replies (2)
Telkom
Telkom's reply16 Feb 2018, 09:16
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply16 Feb 2018, 09:17
Official

Hi

Please ignore the previous message. I just noticed a ref 196CWK240118 which is now closed. Please let us know if you are still experiencing issues.

Regards

Tumelo

Best regards,