HORRIBLE, HORRIBLE service from Telkom!!!

I am absolutely disgusted with the NON service I have received from TELKOM. It's been two months since I reported my phone is not working via the sms service! My daughter went to the store where a very rude person simply logged a call. She had to go back 4 times!!!!! Because the first time the TELKOM just miscalled, the second time the call got cut, the third time TELKOM didn’t even call and the fourth time she spoke to a Sipho who promised that a technician would call the same day or the next day. Needless to say TELKOM has not called and its been months! I also tried reporting the fault online and all I received was automated emailed responses from 10210 or requesting my number to call me back which I sent and never heard from TELKOM again.

But guess what??? I still have to pay my FULL account!!! According to TELKOM billing, they will back date it!!! If I don't pay they will cut my services and then charge me to reconnect????? what the hell kind of service is this???

There's two other houses on the road that are also experiencing an outage. The one house hasn't had a line for at least 5 months!!! The other went down with us!

and on top of this, I keep getting these idiotic TELKOM adverts trying so sell TELKOM products, got a call yesterday from customer sales trying to up my non-existent speed and uncap my adsl! and a email "to take control of my adsl account!" Laughable!

I am at the point of cancelling my services with TELKOM!!!