Horrible experience Telkom ******ing money from my bank account

Telkom wont stop billing me for a contract that ended end of May 2020. I have sent them emails and called their customer care but not action has been done. I would like to warn other customers not to take a contract with Telkom, when your contract ends, they decide what they would load for you and how much they will bill you and they call it a "benefit" how is something called a "benefit" when it costs me money. And I believe a customer must authorise the "benefit" before any company starts charging them for the so called "benefit".

Telkom's network coverage is horrible, I would have so much data but not able to use it because the network will be roaming or there would be no network at all, the data that would be loaded monthly would end up expiring because I couldn't use all, However I paid my account for 24months without fail and now that the 24months is over, I have communicated with them to cancel the contract and stop billing me. For the past 3months they have been billing me and debiting my account for a number that I discontinued at their store.

I have called them and asked that they refund my money and the consultants I spoke to promised to assist and to date no refund and the billing continues.

I read on the news that Telkom is struggling in the market but this is no way to make money by forcefully taking money from people's accounts. Anyone who thinks of taking a contract with Telkom you will make a big mistake by giving them your bank account numbers because Telkom will ***** from your account.