Horrible customer service , my query its still not resolved , i cant wait for my contract to end , then will be done with TELKOM wont recomend it to anyone ever

I Lost my Telkom simcard 2 month ago I went to Jabulani mall Telkom, they didn’t fix my problem I was told to call the customer service , I askes them to assist me in calling the customer service they told me they don’t have fones for customers to call the customer service I then bought a simcard I call the number , I was told that the store must help me I went there 3 times without getting any help not to mention that they don’t treat customer fairly they don’t empathise with customers,

Then I went again to a different telkom Protea glen mall same process , I asked to speak to manger I was told , he is busy to speak to me and also the attitude that I have been getting from both stores its shocking

My simcard it is not fixed , I wont recommend anyone to go to those stores for help they are not willing to assist you at all poor customer service horrible , I cant wait for my contract to end , so that I can stop dealing with unprofessional people from TELKOM ESPECIAL THOSE 2 TWO STORE HORRIBLE SERVICE till to date my simcard its not working and every month I am paying for it