Horrible customer service

Horrible experience from Telkom call center staff, I'll discipline do not understand customer service and do not have telephonic etiquette. I spoke to Tulo whom was speaking over me while I was speaking thereafter then I requested to speak to her manager she denied me the opportunity, hence there is no call center that does not have a Supervisor or Manager. Later I spoke to Mcedisi whom indicated he will come back to taking my details till now no Mcedisi all these candidate are working for Telkom Gated community call center. I wish to see these individuals suspends atleast for 3months so then they'll understand who pays their salaries. I cannot wait for my contract to end with Telkom to take my business elsewhere where I'll be treated with dignity.