Horrible customer service

Tried to open a new contract online, what wasteful experience. You have to fill out an application that takes you 10 minutes only for them to call you back to give them all the details again. But cherry on top is when you do the facial recognition phase and it fails the first time you have to redo the whole application?? If you decide to go in store guess what, you have to do it all again.. I guess Telkom doesn't know how to capture details digitally don't waste your time.