ZM
Zanele M
1 reviews | Active since Oct 2015
22 Oct 2015, 16:50
Horrible Customer Service
So I paid my account up to date on 13 of October and I was told it will take 7days to show payment, it's been 9 days and my phone is still switched off??? How else can I prove that I did pay if you do not accept proof of payment? How much longer I'm I supposed to wait. I'm really annoyed as this is really inconveniencing me. <br>
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Replies (1)
Telkom's replyOfficial
22 Oct 2015, 17:48Hello Zee10,
Thank you for making contact.
We will follow up with our collections team and provide feedback.
Apologies for your experience.
Your social media ref: SM160068.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
We will follow up with our collections team and provide feedback.
Apologies for your experience.
Your social media ref: SM160068.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply22 Oct 2015, 17:48
Official
Hello Zee10,
Thank you for making contact.
We will follow up with our collections team and provide feedback.
Apologies for your experience.
Your social media ref: SM160068.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
We will follow up with our collections team and provide feedback.
Apologies for your experience.
Your social media ref: SM160068.
Regards,
Boitumelo
Telkom Social Media Team