Horrible customer service

To start off, No customer care ,no attitude lazy as HELL! don't want to answer the phone that is what I personally would say about the telkom call centre. Yes i know things could get i little busy for them, But i mean to stay on a line for more than 50min and still no answer? Geez thank you South Africa for your service as i am a south african citizen as well though. Sending me around from one point to another, No you must call this number when i am coming through on that number than they send me back again? I mean Yorh could anyone just anyone help to make this experience better for "US" PLEASE!!! Big PLEASE!!!. Get more staff if staff is needed or something because its really very terrible and it feels to me like i am almost talking to people on the line that doesn't have a clue of what they are doing over there??? Please M.R Sipho Maseko just arrange i meeting with the Staff or do something to Help making South Africa beter. There is no way Really i mean no way that we can go on like this. Sometimes they are also putting the phone down in my Face after I have been waited so many hours and minutes? That is really not Fair at all. So please i am asking you From the bottom of my heart to do something. Its a New Year 2018 and we are standing still and going nowhere. Please and Thank