1 reviews | Active since Oct 2016

19 Jan 2017, 13:41

Horrible customer service

<p><br style="color: #1d2129; font-family: Helvetica, Arial, sans-serif; font-size: 12px; line-height: 17. ********** 05249px; background-color: #ffffff;" /><span style="color: #1d2129; font-family: Helvetica, Arial, sans-serif; font-size: 12px; line-height: 17. ********** 05249px; background-color: #ffffff;">I have not long ago posted a complaint about an incorrect deduction on my account and to stop my debit orders. I am still waiting for the problem to be resolved. No one has contacted me and above all telkom has tried to deduct R1534.35 out of my account on the 13th of Jan. For no reason. I am not in arrears. My last debit went off on the 30th of Dec (amount off R835.34) and my next debit date is on the 30th of Jan which the amount should be R699. I am growing sick an tired of this nonsense. I am not in arrears and they have no right to try and debit my account on the 13th of the month. I get charged a penalty fee by my bank for rejected debits. Who is going to refund me. You have horrible customer service and nothing ever gets resolved and still to this date I have not received any response about wanting to stop the debit orders.</span></p> <p> </p>

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