HORRIBLE CUSTOMER CARE LINE

Honestly Telkom’s customer service is dismal. I’ve experienced this every time I try call their helpline, Whenever you have an issue and try call the “081180” helpline, you can never get through to a consultant, they take you through a loop of repeated prompts, this can go on for 30minutes even 24 hours if you keep punching in the number prompts. I recently took another contract with them and my contract comes with a prime video subscription, the activation link still hasn’t come and it’s been over 2weeks now. This is of course not the first issue I’m having with Telkom. I will never deal with Telkom again, you rather spend that R50-R100 more with MTN or Vodacom and expect way better service.