Horrible client services!!

HI TELKOM... I logged a complaint on 3 March 2016.... You responded with in minutes and I was very impressed... However... 20 DAYS!! later you only followed up, and to make it even worse, you tried to contact me only twice on 23 March 13:13 and then again 13:18. I was in a meeting and couldnt' answer my phone, and I got a message that \All attempts to contact you thus far has been unsuccessful. your case wil now be closed. Please contact our call center on 081 180 - Regards TM \" I try calling back after 14:00 and CANT get through. <br> <br> You have no idea how frustrated I am... I bought LTE internet, paying R396 per month and I am not getting speeds higher than 2 meg, and it is ALWAYS getting stuck and I need to reconnect. I had good and my only suggestion to s**** this contract cause it is not working as you promised. and rather install a fixed line, and ADSL internet. YOU STILL GETTING SERVICE from me.I just hate this LTE router. <br> But now they saying I have to pay R800 penalty charges to end my contract as well as paying for the remaining months of the 24 month contract??? This is just BS ( For a product that does not work... and for a service which is ****) Sort this out!"