Horrible after service

RE - Telkom Business

I would advise companies to not use their services as their after services is slack. You can complain all you like, it will not solve your problem. We cancelled their services due to constant slow connectivity issues in Sep 2018. It is now Feb 2019 and we are still awaiting our refund of over R11k and we are now told our company registration is linked to someone we don't even know and we are liable for this persons arrears. We have issued them with our registration documents showing shareholders and the consultant "Emily Maswanganye" tells us after several ignored emails and me finally asking for a senior person to contact us that " My manager will be available tomorrow, that is not going to change anything as you are sharing the same Company registration number with the cancelled account for Mrs Pat Henning " They only service you as far as taking your money and then taking their stock back and you have to fight for your refund.