HORRIBLE ACCOUNTING

<p>I have a very long story to explain which is on going,</p> <p>I signed up with Telkom not so long ago, month to month bill were not coming in, I had contacted Telkom to fix there mistake which was fine and paid up the balance that i was un able to pay, everything was fine and then all of a sudden i stopped getting my bills again, Contacted Telkom again and fixed there records, everything was fine and then AGAIN i stopped getting my bills. Then i decided that i cannot pay someone when i have to keep phoning to fix there problem. I was 1 month in arrea's and then Telkom contacted me to tell me this, I explained this entire story to them (Which is on a recoreded conversation) and then said he will speak to there supervisor and let me know the outcome, contacted me back saying "Sir if you pay the one month balance we will wipe our records clean and start fresh again" I said finally they have come to there senses for there mistake. So i said no problem, please send me a bill of what you would want me to pay now and i will pay it, AND AGAIN i did not receive a bill so i did not know what to pay..... and now they are just sending me bills every month to pay with a phone line that is cut off.... is this the type of service we must so call be used to and accept?</p>