Horrible
<p>I have send my cancellation request on the 3rd of May 2017 and you have to wait 30 days for your internet to be cancelled and I gave telkom 30 days, after that on the the 5th of June I phoned to confirm the cancellation and it was to early to confirm. On the 14th of June I phoned again and the consultant said that there's no papers and I need to forward it to her for escalation and I did, on the 20th of June I phone to follow-up on the progress and again the consultant said that she doesn't see any cancellation papers and I need to forward it again. Today the 12th of July I phoned again and nothing is happening... and now the bill is only going up and nothing is happening. Please help me I dont want to be blacklisted for this. </p>
HI nadia-locke
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI nadia-locke
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good day keagan,
Its the 6th of August and nothing is happening on my account they keep on sending me invoices to pay, but I am not paying for something that I am not using and have cancelled almost 4 moths ago. Please advice otherwise I have to take different steps to get this account canceled. Thank you
Good day keagan,
Its the 6th of August and nothing is happening on my account they keep on sending me invoices to pay, but I am not paying for something that I am not using and have cancelled almost 4 moths ago. Please advice otherwise I have to take different steps to get this account canceled. Thank you
Good day keagan,
Its the 6th of August and nothing is happening on my account they keep on sending me invoices to pay, but I am not paying for something that I am not using and have cancelled almost 4 moths ago. Please advice otherwise I have to take different steps to get this account canceled. Thank you
Good day keagan,
Its the 6th of August and nothing is happening on my account they keep on sending me invoices to pay, but I am not paying for something that I am not using and have cancelled almost 4 moths ago. Please advice otherwise I have to take different steps to get this account canceled. Thank you