LF
LF F

1 reviews | Active since Jun 2016

05 Jul 2018, 23:09

********** Services

I have been trying to cancel my account with Telkom since April, to date the account is still active and they want me to pay for a line I cannot use. I have communicated with three agents in June through their chat service, still nothing has been done. Please cancel this line.

0
Replies (2)
Telkom
Telkom's reply14 Jul 2018, 11:14
Official

Good afternoon Lerato

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

LF
LF F's update09 Sept 2018, 11:05
Reviewer Update
Any feedback on this escalated query?