********** Service by Telkom

On Wednesday morning, the 28th of January 2015 I noticed that my Telkom services are down, I had no service at all, not on my land line nor my ADSL. The router somehow manages to connects to the exchange for about 10 minutes a day but then goes offline again.<br> <br> I logged a fault via the online \My Telkom Services"page. Shortly after logging the fault I received a notification that Telkom will try to resolve the issue within 2 days. It has been 7 days now and I have not received any updates and still no service. Fault number: 604CTK280115<br> <br> I have called Telkom's call centre probably 15 times and held the line for 2 hours (combined duration) until I eventually got through to a consultant"