********** SERVICE
<p>Im am sick and tired of telkom. My line hasn't been working since the 15th April. when it eventually works i want to install my "new" extender that Telkom sent me with my modem only to find that it is faulty. I call the call centre and get put through to 5 different people, so i had to explain myself over and over again, none of them helpful at all. It is terrible how it becomes the customers problem when your company sends me a faulty device. Its not like i haven't been inconvenienced enough now i must go sit in a que at Telkom for a minimum of 2 hrs usually to get attended to., for them to probaly tell me there is no stock like my previous experiences. The telephone number at eastgate just rings so i cant even find out if they have any extenders in stock. The service i have received by telkom is disgusting and i should have know better than to renew my contract. Telkoms service clearly will never change.</p>
Good day Thereasa,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Thereasa,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
