********** Service!!!

Wish there was a 0 rating available! I app**** online for the mobile pocket router on the 22nd of NOVEMBER (one of their black Friday Specials). They checked into my credit history the same day as well as two weeks later( thanks for dropping my credit rating ) nevertheless upon approval I was deducted the admin fee. After numerous calls an empty promises I still do not have my router! I advised them that I will be on holiday as off Friday the 21st of December and the delivery address is that of my work. They promised delivery on Thursday the 20th. And then the 21st. I spoke to Muzi at their call center who over promised an under delivered. Spoke to another lady whose details where not taken but she had managed to confirm with Muzi. Today I call yet again ( the 27th of December ) spoke to a lady and then asked for her manager , manager , Tyron Murugan. He being in management level could not even answer basic questions. Simple as when will the order be received ? His response " maybe the courier will call on Monday" really? Is that an answer to give a peed of Customer? We offered to pick up from the courier but that was not an option! So ladies and gentlemen if you would like to ruin your holidays by sitting at home Waiting for an order you placed a month ago with TELKOM MONDO then these are the people to use. No ethics, no customer empathy absolutely jack s##t@

****ed off! And still no router!