********** service!

In 3 weeks of trying to have my ADSL line moved to my new home:<br> 1: Staff advised that it can only be done by dialing 10210. The last 3 times I called I was subjected to pan-fluit music for 45 minutes, 1hr, and again 1hr again, without anyone answering. The calls are very costly, since I have to use my cell-phone (as Telkom haven't bothered moving my line).<br> 2: Staff advised that I can do it online; which also doesn't help, since they claim that there is no ADSL service in the Complex I've moved into (despite my neighbors having Telkom ADSL).<br> 3: I've visited the Telkom branch 16 times in the last 3 weeks to get some answer; to the point where all the staff recognise me. I once stood in line for 1,5hrs, and when eventually at the front, staff willingly selected 6 customers standing behind me to assist; deliberately ignoring me.<br> 4: I asked to speak to the manageress, who stood there *****ing glances at me, and 15 minutes later she walked out with her handbag. Turns out she left for the day.<br> 5: I was told the second manager would get back to me. 2 Weeks later nothing transpired.<br> 6: Telkom continues to deduct money from my bank account, while not providing ANY kind of customer-service.