********** service

I don't know how after all these years we still continue to support a company that provides such disgraceful service. If they're not taking weeks to respond to a faulty telephone line, then they're ripping us off with these cellphone contracts. I have taken up a cellphone contract on 23 December 2017 for a Huawei P10 lite of R230 pm and was well aware that my first deduction would be at a prorata rate, and I accepted that, however, what I DONT accept is the fact that for the 8 days that were left in December, my bill amounts to more than the actual contract itself and the bill for January is over R300!!! when I called in to enquire about this, first of all, when chatting online, the consultants are impatient and end the session after less than 5 minutes of inactivity and when I eventually called in, not only did I get completely different and unsubstantial reasoning from the different advisors who kept me on hold for an hour and refused to let me speak to a manager.