RS
Radiah S

1 reviews | Active since Oct 2015

12 Oct 2015, 12:49

********** Service

Telkom's service delivery has been disgusting. I app**** for a cellphone contract on the 23rd of September and it was approved and I was told that I could expect my phone in 5 - 7 working days after my account has been debited. It has now been 12 days and after calling the call centre 3 times and hours of waiting, i just found out that my order hasn't even been processed. STILL NOTHING from YOUR SIDE!!!

0
Replies (1)
Telkom
Telkom's reply12 Oct 2015, 15:46
Official
Hello Radiah,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM155508

Regards
Luleka
Telkom Social Media Team