Horrandeous, pathetic, ***********, rip-off Service with Telkom

<p>My contract has expired, they went and loaded an extended charge without my consent, From R99. to R329 since 15/12/2016 without my prior consent. I have been calling, they said it was a mistake gave me a print that reflected my account in credit and say they will not deduct any monty for the next 3 months. To my surprise in 15Jan 2017, they went and debited my account again. telkom Northgate Manager Sizwe Mahlobo told me the problem will persist as long as i do not cancell or renew my contract. i have contacted Lene on 081180 and she promised she will get back to me, Im still waiting, Spoke to ZENKE also promised senieor person will phone me, nothing happened. Spoke to Simone nothing happened. i spoke to Musa who stated he will tranfer me to manager however was holding for 10 minutes with no luck. Athenkosi Madlwabingo sent me an email asking me for the cancellation form which i present to northgate branch Sizwe Mahlobo but still all in vain.</p> <p>Can someone with normal ears and eyes help me as I have tried all with no luck. Verey very frustrated customer. All *********** staff</p>