GP
Garren P

1 reviews | Active since Jun 2013

18 May 2016, 08:21

horiible accounts

<p>Good Day Telkom</p> <p> </p> <p>I have an adsl line and afrihost being the ISP, when I had taken the deal with them they gave me the option that they would manage the line and I should pay them for the line...i did not know then that i have to still pay Telkom for the line...now I do understand that that I still had to pay Telkom for the line “rental” initially I did not understand this part and there was some miscommunication between afrihost myself and Telkom, once this explained to me clearly i personally phoned you guys apologised for that and paid in full the arrears amount and made sure a debit order was set and I explained to the consultant and apologised cons even assured me that you guys will never debit me extra and he put some lock thing on the debit orders</p> <p> </p> <p>My issue is that even thou have paid you guys in full made sure that it does not happen again you guys have still got my account mark as in arrears at transunion when it is not please correct this as my account is up-to-date the next debit order on the 27th I saw is gonna be about R400 and some change, you guys are messing up my vehicle finance for my new car....I have to put everything on hold till I get this sorted out.</p> <p> </p> <p>Please update from your guys side so that i can redo my application.</p> <p> </p>

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