JW
Jerome W
1 reviews | Active since Sept 2018
23 Oct 2019, 18:32
Horiffic service
Almost too disgusted to do the review. Went on holiday and somehow my internet got suspended. Trying since Sunday morning 20 Oct 2019 to have it reinstated. Sad part is that everytime I am being sent between technical and sales admin. Nobody seems to understand what the issue is. Ref ***6 if someone in the ivory tower is prepared to care ......and yes the green light on my router is on ....
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Replies (1)JW
I wrote the above review yesterday and guess what ..... this morning the fault reference was closed but nothing was done. Internet is still not working. Technical department teamleader starts at 12h00 and only he can attend to this further apparently. Ticket numbers specifically listed as part of the fault has not been attended to (ticket #*** and #***). Lord have mercy!!!! Maybe I should pray for the 4IR to come and save us from all this *********** humans!!!!
Jerome W's updateReviewer Update
24 Oct 2019, 10:18I wrote the above review yesterday and guess what ..... this morning the fault reference was closed but nothing was done. Internet is still not working. Technical department teamleader starts at 12h00 and only he can attend to this further apparently. Ticket numbers specifically listed as part of the fault has not been attended to (ticket #*** and #***). Lord have mercy!!!! Maybe I should pray for the 4IR to come and save us from all this *********** humans!!!!
JW
Jerome W's update24 Oct 2019, 10:18
Reviewer Update
I wrote the above review yesterday and guess what ..... this morning the fault reference was closed but nothing was done. Internet is still not working. Technical department teamleader starts at 12h00 and only he can attend to this further apparently. Ticket numbers specifically listed as part of the fault has not been attended to (ticket #*** and #***). Lord have mercy!!!! Maybe I should pray for the 4IR to come and save us from all this *********** humans!!!!