1 reviews | Active since Jun 2011
Hopeless Telkom
<p>From last week up until today I am having to phone Telkom everyday to come out and fix a line. Working from home and line is dead cannot get online. I receive reference numbers but when I look again its resolved and I still have the same issue, same fault! The techician came out yesterday says its all fixed, fault resolved but I did not see a techician and for him to fix the line he needs to come into my property which he never did. I have now logged the same fault and receive another reference number whereby they are fixing it again from afar, on there side. Please send a technician to my property and he needs to physically look at the line / set up and let me know what the hell is going on instead of every couple of days been given a new reference number for the same problem</p>
Good morning Yazied, I have sent you an email this morning with all required information. I phoned technical department again this morning and still no technician even assigned to the matter. The technician needs to physically go out to the property where the problem is persisting.
Ref number 157CWK221116 - Was resolved but fault was not fixed!
Ref number 281CWK301116 - Logged same fault again and starting same problem all over again - Same problem persisting for almost 2 weeks now. Phoned to technical division still no technician assigned yet, still waiting and this is an urgent matter. Been phoning two to three times a day since last week!
Good morning Yazied, I have sent you an email this morning with all required information. I phoned technical department again this morning and still no technician even assigned to the matter. The technician needs to physically go out to the property where the problem is persisting.
Ref number 157CWK221116 - Was resolved but fault was not fixed!
Ref number 281CWK301116 - Logged same fault again and starting same problem all over again - Same problem persisting for almost 2 weeks now. Phoned to technical division still no technician assigned yet, still waiting and this is an urgent matter. Been phoning two to three times a day since last week!
Its been 24 hours and the fault is still there. No technician has been allocated yet to go out to the property :-(
Its been 24 hours and the fault is still there. No technician has been allocated yet to go out to the property :-(
Good afternoon its not the ADSL line its the phone line!
Good afternoon its not the ADSL line its the phone line!