hopeless somebody help

I regret taking my first contract with Telkom and using the their sim card 1st time since I was born!!! unauthorized debit order amounts, *****, poor service, rude customer service agent and false promises 28.12.2021, east gate branch, billing department , poor forensic service condone ***** and and false billing of clients. failing to put in place proper ***** prevention and shifting the blame on customers, false credit reports, failing to take accountability and responsibility