Hopeless LTE service!

<p>I recently ordered Telkom LTE 20G day + 20G night on my new sim ( ********** )</p> <p>After many phone calls my sim was finally activated.</p> <p> </p> <p>I called in perhaps atleast 10 times to ask for the Telkom Entertainment bolt on so i can use showmax and dstv. None of the consultants have any idea first hand as to what the bolt on is and for its for. After half am hour holding on for the consultant to ask her 'supervisor' she tells me I'll be charged R99 extra and its sorted out. Only to find out she topped me up 1GB extra data for R99 which i DO NOT NEED. I need my refund on that!</p> <p> </p> <p>Also can someone who has any idea please activate my Telkom entertainment bolt on so i can start using Showmax and dstv. I am sick and tired of calling in as no one ever knows what to do or how to assist me.</p> <p> </p> <p>What i need is</p> <p> </p> <p>Refund the R99 for the 1Gb i didnt ask for;</p> <p>and activate my Telkom bolt on so i can start downloading from DSTV.</p> <p> </p> <p>Im giving until 48 hours for all this to be sorted as i am struggling since late December to get the issue sorted out. Iv been billed almost R800 for 1 week December and January which is way off. The correct amount should be R399 for tha package i chose and R99 for the bolt on. And prorata for the last week of December.</p> <p> </p> <p>If the issue isn't resolved in 48 hours, please send the courier to collect the device and il take my business elsewhere!</p> <p> </p> <p>Absolutely pathetic. I've only ever used hellopeter for telkom.</p>