Hopeless & helpless...

<p>I reported my Telkom landline issues to Telkom in June on their customer care line, the line issue was temporarily resolved until about 4 weeks ago when I reported that the line is completely dead! In addition my modem also stopped working, this was also reported & I was advised that I would receive a new router. I went to Telkom eastgate where my name was placed on a waiting list for a new router together with my contact details, I was told I was 5th on the list. Yesterday after weeks of following up on a router I was told that the routers had arrived on Tuesday & we're out of stock! Again I've had to place my name on a waiting list for a router, needless to say my landline remains dead however at month end I will be expected to pay the account.</p>