Hopeless

<p>In the beginning of March 2017 I requested Telkom moves my Land line upstairs from where Im living as ive moved from flat 19 to flat 50 (same complex), I waited two weeks and then called in on Friday 10th March 2017 only to hear that the person dealing with my query cancelled my request by mistake. I was given another two weeks waiting period, I recieved an sms stating that im scheduled for the 20th March and a technician has been dispatched. They never showed up and no call. Tuesday was then a Public holiday and wednesday 22 March (yesterday) I called in and was told that the Technicians has updated my order as " no cables in the area" Ive been from pillar to post and everytime someone gives me a diffrent story. The consultants doesnt even want to put me through to the Manager and flat out refuse to give a name. This is the worse customer experience ever.</p> <p> </p>