HOME TELPHONE AND ADSL ALWAYS OUT OF SERVICE

Home Phone and ADSL line - continuous faults week in week out. I have logged faults almost 1 week ago. I have been phoned once and told that a technician will be out to check the line, but still no one has arrived.

I even went into the Telkom Pavilion and got a new ADSL router so that I rule out the possibility of the router being faulty.

Telkom is still debiting my account with full charges even though I have been logging faults and making them aware that I am not receiving the service.

If this continues I will consider changing my service provider.