1 reviews | Active since Jul 2015
Home office LTE night surfer Data
Hello Peter<br> <br> I officially think telkom is one of the worst run business in South Africa.<br> <br> I have the a 50gig package a month and im supposed to get an additional 50gigs between 12am - 7am. I was receiving this all the time until it was just removed this month. <br> <br> I logged a query with Telkom 4 days ago. I got told it would take 72 hours. I called them today and I get told that the previous operator did not dispatch my issue to the technical department... Big surprise there. I run a business from home and I need Internet. I used all my internet downloading between the hours of 12am-7am (thinking that I was using my night surfer data). <br> <br> Telkom breached the contract and just decided to remove parts of their services. <br> <br> To add fuel to the fire the customer service experience worst atrocious.
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM214579
Regards
Hilary
Telkom Social Media Team
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM214579
Regards
Hilary
Telkom Social Media Team
