Home line and DSL dead since 17 December

Item: Telkom
Rating: 2
Author: Izak E

My phone line went dead on the 17th of December. I instantly reported this fault to Telkom via 10210. The operator confirmed the fault with a Ref No. I Gave it 48hrs. No joy. Phoned again only to hear that the fault is still \open"status. So i called every 48 hrs. Guess what"

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Replies (1)

Telkom's replyOfficial

12 Jan 2016, 15:59

Hello Hector12,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM186528

Regards
Luleka
Telkom Social Media Team

Telkom's reply12 Jan 2016, 15:59

Official