DM
Dakalo M

1 reviews | Active since Oct 2012

14 Oct 2015, 22:35

Home affairs AKA telkom, 3 months waiting

I've been going up and down with Telkom, this is the 3rd months I've been waiting for them, to come up with a solution for my adsl and network signal, even today I am still waiting for their call, solution or atleast feedback. I am paying my bill every months for something that is not serving me. I mean R516.00 is too much if is not working for you. I have 2 cases that are still panding the first one is for signal and the second one is for ADSL, no one is even bothering to help me. Here are my case numbers *** and ***6.<br> <br> I am tired of writting my story because they already know it and they don't want to help me.

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Replies (1)
Telkom
Telkom's reply14 Oct 2015, 23:39
Official
Hello Sad Customer,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant departments.
Your reference numbers SM147561 (Telkom mobile) and SM154075 (ADSL) are being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media