1 reviews | Active since Jan 2017

08 Jan 2017, 15:34

HOME ADSL

<p>The weather took out our Telkom line for ADSL early december 2016. we logged the fault on the 8th. (Ref 516 CTK 081216). Many helpdesk call later - Hallejula the technican promised to come and help on the 7th of January 2017. we waited and sstay home the whole of Saturday - 8:00 phones and promise to come. 14:00 calls and promise to come. NOOO show. Sunday at 8:00 calls and promise to come round 11:00 in morning, Still no show at 3:30. TELKOM is just such a poor services provide. My account is over R2 000 in credit and we have no ADSL line. what idiots!!!! we have no wifi and internet. Its is time for proper competition for a use less service provider. they are way too dominant and then useless as well!!!!~</p>

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Replies (1)
Telkom
Telkom's reply09 Jan 2017, 13:42
Official

Good day.

Sorry for the inconvenience caused. We have escalated this fault for our technicians to urgently assist and advise. Feedback will be provided.

Hello Peter ***

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,