AS
Aadil S

1 reviews | Active since Oct 2013

24 May 2017, 09:43

Holding us Ransom

<p>I emailed documents through to cancel certain services towards the end of februrary. After multiple phone calls to the call centre i was ALWAYS told that they have not received any emails. After every phonecall , i duly rep**** with an email. Multiple times. After still not getting through , i posted on Hello Peter to which i receicved a reply as well as a reference number together with an email address i should send the cancellation forms to. To date nothing has yet happened. Telkom is *********** and holding me ransom. They refusing to cancel our services and we not getting any help at all</p>

0
Replies (2)
Telkom
Telkom's reply24 May 2017, 13:31
Official

Hi Aadilsuliman

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

AS
Aadil S's update24 May 2017, 15:19
Reviewer Update

What am i suppose to do with this reference number ? Its the second reference number u sending me. How does it help me ? How do i utilise it ?