BS
Buster S
1 reviews | Active since Mar 2009
11 Jan 2016, 14:11
Holding Pool
I need to have my line moved to the wholesale holding pool. There is no provision for this anywhere on the telkom-website. My calls to 10210 and 10217 have been fruitless. I have been given a number that does not answer and been transferred to the internet department which cut out after 45 minutes. I have now wasted 2 hours of my time and am completely frustrated. This customer service is shocking/non existent. You really need to wake up to what customer service means!!. What now telkom?
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Telkom's replyOfficial
11 Jan 2016, 15:58Hello zapped,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM185919
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM185919
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply11 Jan 2016, 15:58
Official
Hello zapped,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM185919
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM185919
Regards
Luleka
Telkom Social Media Team
Best regards,