Holding on for our web sales team requires may require a bit more patience

<p>Last week you contacted me to sell me the deal of the month. I showed interest but didnt have the time to have the discussion at that moment. Your sales agent agreed to contact me later that day. No such luck, that didnt happen. On Saturday I app**** for the deal online, you even took my bank details. I receieved a message that i should expect a call. I have not recieved that call yet. I tried to contact your call centre 10213 and waited 7 minutes and 30 seconds with no answer so i decided to engage you on your chat service. The only assistance your chat service could provide was to put me through to the same call centre i had just tried to call. This was after telling me that it may require a bit more patience because this line experiences high call volumes. What is the point of an assist line that cant assist? I agreed to be transfered and be more patient. This time it took you 16 minutes to not answer my call. How much effort do you expect your customers to spend to give you business. If you want my business please repsond urgently or just cancel my request and delete me and my details from your database. </p>