wH
wilande H
1 reviews | Active since Jan 2016
04 Jan 2016, 14:14
holding on for hours
Telkom came to install a line at my home in september i have been paying and it has never been working.. i have phoned and went into the branch hundreds of times. Now i want to cancel and i have been aproved for broadband so i am calling them but no one can seem to help me. I was holding on this morning for 1 our then i decided to go i to the branch and phone from there where i have been holding on from 10h30 until 14h00 still no help... how is this posible....
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Telkom's replyOfficial
04 Jan 2016, 16:15Hello wilande28,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183266
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183266
Regards
Luleka
Telkom Social Media Team
Telkom's reply04 Jan 2016, 16:15
Official
Hello wilande28,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183266
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183266
Regards
Luleka
Telkom Social Media Team