Holding for more than 20 minutes

Item: Telkom
Rating: 2
Author: Gitte B

No surprise here, but Telkom is useless. Apparently going to lay off another 2000 people. All of them coming from call centre's I presume. I have been listening to their little jingle loop for more than 20 minutes. All I want to do is reset my password. I'll just switch over to WebAfrica.<br> <br>

Helpful (0)

Replies (1)

Telkom's replyOfficial

06 Mar 2015, 11:11

Hello gittevanbeek,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the Technical team and feedback will follow.

Your reference number is: SM94360.

We apologize for any inconvenience.

Regards,
Sanele Buthelezi
Telkom Social Media

Telkom's reply06 Mar 2015, 11:11

Official