Holding for an hour! #worstservice

I saw a TV ad last night, advertising Telkom's March Deal (R99 per month x 24, with 5gb + router) The 1st time I called to 10213 I was waiting for a consultant for 57min. Then when I called the 2nd time, I waited for 37min before ending the call. I called a 3rd time and then after waiting for 45min, I decided to log onto HelloPeter. I have entered my details on the 'call back' service last night, but no one's called. I've also sent an email - with no response. There is also an 'online chat' facility for help, that also doesn't work. Please can a consultant call me, I want to order that deal!