DB
Danie B
1 reviews | Active since Mar 2009
02 Mar 2015, 10:46
Holding For 50 min's !!!
Please explain to me how it is possible to hold for 50 min's WITHOUT answering after I held for 18 min's prior to the line going dead???<br> <br> I wanted to confirm if my request to CANCEL my data portion on the package deal was actioned. It seems as though it is still active? I am sure as hell not paying as this was requested on the 23rd Feb 2015 already!
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Telkom's replyOfficial
02 Mar 2015, 11:18Hello dbarnardo,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our ADSL department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our ADSL department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Telkom's reply02 Mar 2015, 11:18
Official
Hello dbarnardo,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our ADSL department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our ADSL department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team