MR
Marlise R
1 reviews | Active since Nov 2012
14 Mar 2016, 11:05
HOLDING A MINIMUM OF 5MINUTES FOR THE CALL CENTRE
The call centre at Telkom is useless!!! They do not answer the phone and when you get a hold of them eventually, they always transfer you to another department where you hold once again. If they answer you are lucky. I have tried Telkom chat online, but they do not respond and you get logged off automatically! I have tried that they phone me back as advertised on their website, but they do not respond!<br> The most useless service provider and I do not know why they pay their call centre employees if you can never get a hold of them!!!! This is really frustrating!!!
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Replies (1)Telkom's replyOfficial
14 Mar 2016, 13:34Hello Unhappycustomer1,
This response serves as confirmation that your query has been received.
Your reference number : SM212739
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM212739
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply14 Mar 2016, 13:34
Official
Hello Unhappycustomer1,
This response serves as confirmation that your query has been received.
Your reference number : SM212739
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM212739
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
