Ho do we get a fault repaired

Item: Telkom
Rating: 2
Author: Paul G

Lightening struck our home and blew the ADSL and voice line as well as modem. Logged call online on Monday. Cant get hold of anyone telephonically because of strike and cannot escalate service request because website is under repair for fault tracking.<br> Now 4 days have passed since call logged

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Replies (1)

Telkom's replyOfficial

26 Mar 2015, 14:27

Hello paulga,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99189.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Telkom's reply26 Mar 2015, 14:27

Official